[Resolved]  Flipkart — delaying in accepting replacement request.

Address:	New Delhi, Delhi, 110030
Website:	Flipkart

My name is Priya
Reg. mobile no. [protected]
Alt no. [protected] ( contact this only )
Reg mail id ( Flipkart ) priya.[protected]@gmail.com
I got POCO F1 in BLACK COLOUR yesterday 9 dec 2018 And i Raise a replacement request as the same day.
1) I got Different Colour mobile.
2) Many scratch's on charger. It is a used product.
3) No polythene on the mobile box. ( Not properly packed ).
replacement accepting date shown on flipkart is 9 December 2018 And today is 10 december 2018 I don't get any Resolution from flipkart. please resolve my problem as soon as possible.
All Details are attached ( screenshot ).