[Resolved]  Flipkart — delay/non delivery of product

Address:	Bangalore, Karnataka, 700033
Website:	Www.flipkart.com

Hello Team flipkart, this is the 2nd complaint in this forun in a week span. My order id is- OD[protected] for an iphone se gold 32gb. The order was placed on 16th of August 2018. Till date it is not delivered. It was being conveyed to me that it is having a label issue. The courier team forgot to label down a tracking id for the order. I mean how irresponsible is this from the ecommerce giant? Today evening I received a call from a backend team of your organization to re order the product. How dare you to come up with a resolution like this? You people don't even know thst if a product is purchased via bajaj finserv card, it takes minimum 4 business days to refund back to bajaj emi wallet account? And since 17th of august 2018 it has been mentioned in the notes that I'll be going out of city on 3rd of September 2018. How can an organization run on basis of such inefficient people? You people should have conveyed me by 21st August 2018 that I should reorder the product. You people stretched the dates for resolutions. Now my bag is full of resolutions. I want to make a clear statement, I want my product by 1st September 2018. I don't know how. I repeat, I don't need a resolution. I want my tracking id and my product by 1st September. I have all the call recordings. So I would request you not to push it to legal action. I won't cancel my order. Is that clear? I want my product. Its your organization's fault and you people have to fix it. Those ekart guys aren't receiving salary for missing a tracking id after a customer places an order. How much time does it takes to generate a tracking id if it is missed? Are you serious? 12 days man. It has been 12days. All I got a resolution is to cancel and reorder? I won't take this ###. I want my product by 1st of September. How dare you people say me to cancel my order and reorder once again?