[Resolved] Flipkart — Delivered defect product | |
I was purchasing Lenovo A6000 Plus mobile from flipkart and getting multiple defect product as well as raised the quirey to flipkart for this issue with SR IN[protected] and they told me once you visit service center and take job sheet with problem and send me.I will change your mobile or refund your amount. They are taking all bank details with me for refund. I was sent that sheet but write now they told me unable to do that. Mobile has multiple problems over heating, better charging and backup, touching, flash light not working. So I humble request you to please look into my issue asap and provide better resolution.
Thanks,
Ram Awtar
Mon no. [protected] Was this information helpful? | |
Complaint marked as Resolved
Verified Support Nov 30, 2015 Flipkart Customer Care's response Spoke to customer, informed that as per the SRT team update on ID:IN[protected]. Ask the customer to visit ASC as they are not denied to provide service. Customer is not happy with the resolution and he disconnect the call. Hence, closing the case as solved.
| |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46700
Pending
0
Resolved
25442
View all 46700 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment