[Resolved]  Flipkart — delivered duplicate and fake product

Website:flipkart

I ordered lipstick of city color matte bold hues (Pack of 6), ordered on sun, oct 29th '17 from flipkart my order id is od[protected] and was delivered to me on wed, nov 8th '17. I have called your executive several times that i have been delivered a fake and duplicate product ie city color collection matte lipstick. Also quality of the product is very pathetic. They have displayed the different product on flipkart site and delivered to me different product, though it is non returnable but this doesnt mean that u will deliver a duplicate product as you know that we wont be able to return this product. But still no any action has been taken place. I havent thought this kind of behaviour from ur brand name like yours. Fraud site fraud people making people fool.
I have also shared the photos of the product.
I want this product to be returned or exchange for the original one with quality.
My registered email id - [protected]@gmail.com
+4 photos
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Jan 1, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Nov 25, 2017
Flipkart Customer Care's response
Return request is raised and refund is processed for the same hence, closing the complaint.
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