[Resolved] Flipkart — Delivered faulted lenovo k3 note and now not replacing | |||||
I have ordered one Lenovo K3 note during big billion sale which got delivered after one week. Used it for a day and found that the call quality was worst and my wifi was not working. Called customer care and they were telling stories. They rejected my request for replacement. I don't want this K3 note now and can't even trust these stupid big billion sales anymore. They have parceled a faulted product and now they are saying they can neither return it nor replace it. I want my product to be returned and the amount to be refunded. Product Details Invoice No : # DEL_GGN_[protected] Order ID: OD[protected] Order Date:[protected] Invoice Date:[protected] Sold By : WS Retail Services Pvt. Ltd., (Flipkart) Retail Invoices/Bill Invoice No : # DEL_GGN_[protected] Warehouse Address: Industrial Plot bearing Rectangle No-28, Kila No-19/2/2 (3-4), 22/1 (5-8), 19/1/2 (1-19, and rectangle No. 28, Killa No 22/2/1 (0-8), Estate, Village Begumpur Khatola, Tehsil & *Keep this invoice and manufacturer box for warranty purposes. Product Title Qty Price Tax(%) Tax Total 1 7866.03 5.25% 412.97 8279.00 VAT Price is inclusive of Promotional Discount of Rs -800.00, Promotional Discount of Rs -920.00, 1. [IMEI/Serial No: [protected], Total 1 7866.03 412.97 8279.00 Grand Total 8279.00 *This is a computer generated invoice. WS Retail Services Pvt. Ltd : Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Oct 23, 2015 Flipkart Customer Care's response Spoke to customer and informed that we have initiated return for the product and once the pick is confirmed the amount will reflect his account in 8 business days. Customer agreed on the same. Hence closing the case.
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