[Resolved]  Flipkart — delivered wrong variant

Address:600095
Website:www.flipkart.com

Dear all,
I ordered a xiaomi poco f1 armoured edition 8gb & 256gb variant on november 28th product delivered on november 30th received by my mother she is not aware of the mobile specifications and variant and all. When i came home i found that poco f1 graphite blue 6gb & 128gb was deliverd which was priced 24, 999 but my mother paid 29, 999 to the deliver guy. Raised a return request still i haven't got the product. Spoke with customer care several times every one assure me that before 21:00 hrs on 8th december i will get the product but i am very much sure that i won't get the replacement because still i havent get any update from flipkart so far. I was using flipkart online services for the five years this is my worst experience and i am realizing that the variant which i ordered is not even available in whole india anywhere or flipkart doesn't want me to be happy. Kindly look in to this issue and kindly solve it as soon as possible

Thanks
Ramya rajakumari
+91 [protected], +91 [protected]
Order id : od[protected]
Invoice no : faba5k[protected]
Sold by : konde products & services private limites, secunderabad.
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Jan 18, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2018
Flipkart Customer Care's response
We will revert on it.
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