[Resolved]  Flipkart — delivery and rude behavior

Address:Bangalore, Karnataka, 560034
Website:www.flipkart.com/order_details?order_id=OD113622801291524000&src=od&link=track

I have ordered my mobile on 13th oct 2018, and my promised delivery date was 18th october. On 18th oct they mentioned in the tracking of the website that it was misrouted to another city when i'm asking customer executive that my order is getting late but they are replying like 'you can cancel the order if you want'. I feel it as too rude and moreover today which is 20th oct but still, i didn't receive my order. And when i call the customer care they're telling that promised date was changed to 24th oct else you can cancel the order. I need to take action against the flipkart india and i need a compensation for that rude behavior and bad service. They're not even bothering about my concern, i have to go hometown today, i already have postponed the travel because of this order earlier. And now again i have to postpone my travel for this order. Status is showing shipment is nearby me but delivering to me.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 25, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2018
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46703
    Pending
    0
    Resolved
    25442
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information