[Resolved] Flipkart — Delivery of defective Product | |||
I ordered an ASUS ZENFONE 2 for Rs 13499/- from Flipkart by order no.: OD[protected]n 24 june 2015. The product was delivered on 01 July 2015. The handset is a dual Sim mobile. But the second Sim is not working. I contacted Flipkart on 06 July 2015 and put a request for return. They contacted me so many times and enquired several things and suggested some steps. I followed them but the defect could not be rectified. Further I contacted them but now they are not responding properly. even after providing a time slot for contact they are not contacting. Now, I request a Refund from Flipkart as I can not believe them further. They have harassed me mentally a lot. Request a needful action Thanks and Regards Ravi Kant Ray Mob: [protected] Email id: [protected]@gmail.com Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jul 10, 2015 Flipkart Customer Care's response Customer complains stating that sim slot is defective and it is not working. It is found that a scheduled call back is arranged from our technical team on 11th Jul, 2015. So closing the case as the issue is taken care.
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