[Resolved]  Flipkart — Delivery of wrong product and non refund of the full amount

Address:Mumbai City, Maharashtra

I had ordered a Park Avenue Men's Shirt, however a different product was delivered. Upon filing for return of the product and requesting for delivery of the original product, Flipkart said that the product is permanently discontinued overnight. So, I sought the entire amount as refund, however, Flipkart said that they cannot provide the same and would only refund the discounted amount. Its been over a month now that Flipkart has not provided refund and/or delivered the product. Flipkart has not replied to the legal notice sent through advocate. I am extremely disappointed by the after sales service of Flipkart and would everyone not to buy anything from Flipkart as they dont live upto the expectation and are cheating common people. Regards, Vinod
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Complaint marked as Resolved 
Verified Support
Jan 20, 2015
Flipkart Customer Care's response
Dear Vinod, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
Verified Support
Jan 20, 2015
Flipkart Customer Care's response
Complaint comments 

Comments

Order ID: OD[protected]
Product : Park Avenue Men's Solid Formal Shirt
Mobile No.: [protected]
Email: [protected]@gmail.com
I have posted the details required by you on January 25, 2015, however, till date nothing has been done by Flipkart.

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