[Resolved] Flipkart — delivery pending and poor customer service
Jaipur, Rajasthan, India
Akakmittal16 on May 12, 2019
I order for mi note 7 pro (This product available only on flash sale and i got this after 3 weeks continue trying) on 28 aprilmy delivery date is 5 may but i didn't received that so i call coustomer care on 7 may then they escalate a issu regarding this and give me time of 11 may in between on 10 may i got a call from flipkart saying we can't coordinate with delivery partner so you cancel this order and place a new order then i told hin why should i place new order u have to send my this order because this is not a regular available product i got this in very difficulty he insiste me to cancel but i refuse to to that and today is 12 may and i am still waiting for there solution
I am worried that they didn't have any coordination with there delivery partner and why they didn't deliver that product
And ekart logistics have not any coustomer no i feal cheates and help less beacuse nobody have to solve my problem
Complaint marked as Resolved Jun 16, 2019
[May 12, 2019] Flipkart customer support has been notified about the posted complaint.
Verified SupportFlipkart Customer Care's response, May 13, 2019
We will revert on it.
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