[Resolved]  Flipkart — delivery pending and poor customer service

Address:Jaipur, Rajasthan, 302018

I order for mi note 7 pro (This product available only on flash sale and i got this after 3 weeks continue trying) on 28 aprilmy delivery date is 5 may but i didn't received that so i call coustomer care on 7 may then they escalate a issu regarding this and give me time of 11 may in between on 10 may i got a call from flipkart saying we can't coordinate with delivery partner so you cancel this order and place a new order then i told hin why should i place new order u have to send my this order because this is not a regular available product i got this in very difficulty he insiste me to cancel but i refuse to to that and today is 12 may and i am still waiting for there solution
I am worried that they didn't have any coordination with there delivery partner and why they didn't deliver that product
And ekart logistics have not any coustomer no i feal cheates and help less beacuse nobody have to solve my problem
Was this information helpful?
No (0)
Yes (0)
Jun 16, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 13, 2019
Flipkart Customer Care's response
We will revert on it.
May 15, 2019
Updated by akmittal16
Flipkart is telling me to cancel this order and place a new order because my parcel was lost from delivery partner if its happened in real then why they didn't send me another product
Why should I place a new order
I wait for 3 weeks nd continuesly 1.30 hour of surfing i got this product
This is very disappointing to me
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46546
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information