[Resolved]  Flipkart — dell laptop/no-exchange/return

Address:380051

I have bought a dell laptop (Dell inspiron apu dual core a6 7th gen, 3565 laptop (15.6 inch) for 19990 k from them for my personl use.

When i received laptop from them, i saw that there was some problem with laptop screen. Laptop screen shows

Pink/green horizontal lines. Immediately i informed them regarding my isseu. I have been talking with flipkart

Customer care for more then 2 weeks and still they are dragging issue and told me you will soon get technichian

Visits and then we will replace your laptop.

Then after 2nd day i got a call from flipkart technitian executive and he told me contact to "dell" regarding this

Issue. When i contact "dell" customer care they noted my complanits and told me you should contact flipkart to

Replace your product.

It's already been 2 week, still my issue is not solved by flipkart!!

Really i my experiece with flipkart is very very poor! Very bad custome services!

Please think twist before order through flipkart.

Checkout product link :

https://www.flipkart.com/dell-inspiron-apu-dual-core-a6-7th-gen-4-gb-500-gb-hdd-ubuntu-3565-laptop/p...

More info contact me : +91-[protected]

Regards
Imran
Contact no [+91-[protected]]
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Apr 11, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2018
Flipkart Customer Care's response
We will revert on it.
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