Flipkart — Did not deliver my Mobile

Address:	Bangalore, Karnataka, 560103
Website:	www.flipkart.com

I have ordered two phones separately and also 2 order ID is also
generated.But they give the delivery in a same package. I have ordered one
for me and another for myself.I could not take one of the products (Redmi
Note 3S Prime)as my friend was out of the city for some health issue.I have
approached the delivery boy as well as Customer care giving the same reason
but they refused to help saying that "you have to take both the order".
So here my Question is Why Flipkart Shipped this Two products Combinedly as
I have place two different Order?
Customer Care giving the stupid reason saying that as the product and Name
is same so they shipped it as Combinedly.
For my Orders Delivery Partner is WS retailer. So you could not request the
WS retailer or Ekart to separately send only Redmi Note 3S 16 GB?
I am tried calling to customer care and they are repeatedly telling that it
is a automated combined delivery. I understand machines is a automated but
you people who are a part of Customer care team are human beings and can
understand the situations and understanding the situation, you can do the
manual changes in the Order.
At least I can Expect it from india's Leading Commerce Compaby. If not then
you are not supposed to be the best.
Even your customer care executives talking so roughly as I have done some
serious crime.Please give some respect to the customer at least.
Suggestion...