Flipkart — didn't get the refund yet

Flipkart — didn't get the refund yet

R rimpa das from Kolkata, West Bengal

On 29th october 2019, i paid ₹314 to flipkart at 8:38pm through upi via google pay. Though the payment was successful and money was deducted from my bank account but on flipkart the payment was not processed. I tried contacting flipkart but they said they had no information about the payment processing. My order id on flipkart is - od[protected] +1 photos Was this information helpful? No (0) Yes (0)
Flipkart customer support has been notified about the posted complaint. Verified Support Nov 01, 2019 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We are glad to inform you about your replacement of Dressberry Women Beige Flats has been approved by the seller. We are happy to let you know that the courier service provider will pick up the product and delivery of the product from your address by 11 Nov 19. You can expect more updates once the item shipped. You can also check your order status here: http://fkrt.it/bqWLi~NN Hope this helps. Nov 02, 2019 Updated by rimpa das I have raised complaint on refund issue. Replacement is another thing which is known to me. Kindly please check all the details provided above. Nov 02, 2019 Updated by rimpa das I repeat I paid the amount when placing the order and transaction was successful, also money debited from account. But in flipkart it was failed. Nov 07, 2019 Updated by rimpa das Refund not received yet
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Comments

Nili32

from Noida, Uttar Pradesh

There seems to be some issue with Flipkart Payment process since past few days as the same thing happened to us twice but after few days we got the payment back to our account so don't worry the same shall be credited back into your account as well.