Flipkart — Didn't recieve My product

Address:

Gautam Buddh Nagar, Uttar Pradesh

I have ordered one mobile through Flipkart on 10 dec 2014 and now 30 days after, I didn't receive my product 3 times promises done by Flipkart. again & again i am calling to flipkart and they are only doing assurance without solving my problem . Now i am stuck with my money in Flipkart and and i have ordered my phone on Flipkart's offer day and now phone current value is increased now Flipkart's is not taking the responsibility. now days is increasing and my money is on hand of Flipkart . Please help me. Flipkart is still taking 10 more days to refund my money on the other hand 30 days are now completed still i have not received my product. Flipkart has asked me to place a fresh order for this product without receiving my money.How can i place my order without receiving my money? After recieving my money only i can place the order, but on the other hand it will take another 20 days to complete the process. so total days will be the 50 days for suppose to get the my product . I have a question, why can Flipkart will do my order on fast delivery mode . or other option as cash on delivery . I am feeling very low, by the behavior of flipkart team . I had a very bad experience, i will all of you please don't use flipkart services, they are not treatable. please help me as also i had registered my complain my nearest police station on consumer court. Please help me . kamal [protected]