Flipkart — different washing machine model supplied by flipkart

Sunny@123456

from Noida, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh, 201009

I have bought this product in exchange scheme on 13th oct'19, and they delivered it on 14th oct'19 and taken my old machine but when installer open the box it was the wrong model and different colour. Therefore i talked with flipkart for exchange but they took casually and after plenty of calls and escalations, they are just making a call w/o any commitment. Still i am waiting for a machine, i have stuck now due to no money back policy, even i don't have any machine right now till today i. E 21st oct '19.

Just one important note when anyone order a machine, flipkart took only one day for delivery but when they delivered wrong / defective itesm they never bother for customer and they took endless time...

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Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2019

Flipkart Customer Care's response Hi Sunny, We are happy to inform you about your replacement of the Bosch 7 kg Fully Automatic Front Load Silver has been approved by the seller. We would like to let you know that the courier service provider has confirmed the pickup and delivery of the product from your address by 24 Oct 19. The seller will ship the replacement to you via the courier service provider and this will reach you by 24 Oct 19. You can also check your order status here: http://fkrt.it/bqWLi~NN.

Oct 22, 2019

Updated by Sunny@123456 THERE IS NO NEW IN YOUR COMMENT, MY SIMPLE QUESTION IS, IN NEW ORDER FLIPKART TAKES ONLY 1 DAY BUT WHEN YOU MAKE MISTAKES YOU SIMPLE MENTIONED 8 DAYS, STILL CAN'T SAY HOW MANY DAYS??? WHAT CUSTOMER DO, YOU HAVE TAKEN OUR OLD MACHINE ???