[Resolved]  Flipkart — dispute in transaction of order id: od[protected]

Address:

Mumbai City, Maharashtra, 410209

Hi,

I've purchased below 3 items on 30th jul from flipkart by using hdfc credit card on 3 months emi:
Order id: od[protected]
1. Power running soes for women
2. Bajaj 3l instant water geyser
3. Red chief boots for men

I've returned power running soes for women & bajaj 3l instant water geyser and got the money refunded. But i've not received the extra amount which i paid through emi and also get pre closure charges. Please find the details of both concerns:
1. I paid 1st emi rs. 2323.45 which is more than the amount of the item (Red chief boots for men) which i kept that is rs.1972.00. Till now, i've not received the difference money which is surplus money (2323.45-1972 =) rs. 351.45.

2. On 17th sep 2018, flipkart has charged preclosure charges as below:
17/08/2018 mer emi, loan precl, [protected] (Ref# 09999999980817005477425) 4572.45
17/08/2018 mer emi, loan preclo int, [protected] (Ref# 09999999980817005477433) 4.79
17/08/2018 igst-vps[protected]rate 108.0 -27 (Ref# 09999999980817005477425) 4572.45

For the above concerns, i've contacted flipkart customer care and they are saying i've to contact bank as they have returned money and when i'm checking bank customer care team, they are redirecting to flipkart as they are saying merchant has charged it and also explain that it is mentioned in the statemnet as 'mer'. Till now, it is happening for 4 times. I've also visited bank too.

Please help me!!

Regards,
Rahul kumar khatoi