[Resolved]  Flipkart — Dissatisfied with customer executive response

This is to notify you about a problem i am having with the customer care service of flipkart. The following series of events have happened as follows :

- got a notification on 12 june, 2020 that my account has been blocked due to unusually high number of returns in my purchase history.

- to be more accurate this issue is regarding about orders on 1 june, 2020 (Order ids - od[protected], od[protected] which were cancelled by me (Because i found it at another cheaper price) and orders were not dispatched so these orders can't be considered in returns.

+ regarding my returns, this year is only one item.

+ this is very disheartening as i have been using flipkart for 7 years and the total value of products ordered this year is more than rs 1 lakhs.

— i have contacted customer care executives many times and written emails many with proper facts but i have been getting the same automated replies and not listening to my reasoning.

Unfortunately, the problem remains unresolved. I am hereby requesting you to unblock my account.

Thank you for your anticipated assistance in resolving my problem. Please contact me at [protected]@gmail.com, if you have any questions.

Sincerely,
Ajay dhillon
(Flipkart user for 7 years)