[Resolved] Flipkart — doa laptop

jeans master

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400034
Website:	Flipkart

Sir i had purchased a hp laptop from u on 21/9/217 but got with a doa battery & slow processer. Since than still begging for a replacement. My order id is od[protected]. Pls look in to the matter. Every time i call your call center get the same answer yr issue wld be sorted soon this is not done consumer suffering because of yr executives. Please i[censored] can't replace it then refund me.

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Dec 15, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 11, 2017

Updated by jeans master Your request is being worked on under case number [protected].
STATUS: CASE IS GENERATED AND IN PROGRESS

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Product Description: HP Notebook - 14-ar005tu

Product Number: 1PL50PA

Serial Number: 5CG71729GB

Oct 11, 2017

Updated by jeans master On 10/10/2017 Flipkart executives told me that my issue wld be sorted by 14/10/2017 but don't trust them Any more. For the past 20 days hearing the same thing. One HP technician visit was done on 26/9/2017 nw again they r sending a technician. Y r they wasting so much time in a simple replacement process. Till now have got 5 dates but problem is pending.

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 12, 2017

Flipkart Customer Care's response We have interacted with the customer and replacement has been provided hence closing this case from our end.