[Resolved] Flipkart — dummy phone has been received | |||
I have ordered redmi note 5 pro phone on 10 July and received a dummy phone on 11 July which doesn't have anything its just a dummy phone, a fake phone instead of real redmi. The phone which I got doesn't have battery screen damaged and buttons are gone. Moreover, it's not redmi note 5 pro its some dummy phone. I applied for a refund and Flipkart rejected my request telling cannot refund the money. Its 15000/- and they are least bothered. I need my refund money back. Was this information helpful? | |||
Aug 25, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jul 12, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Jul 21, 2018 Flipkart Customer Care's response We've interacted with the customer and provided a new replacement as per the investigation report and customer is happy with the resolution provided. Closing the complaint from our end.
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