[Resolved] Flipkart — dummy product delivered

Kumar Dipesh

from Delhi, Delhi

Address:	110092
Website:	www.flipkart.com

I purchased a lenovo laptop and flipkart send me a dummy product with issues like touchpad, battery, connectivity, disc drive. I am calling flipkart day by day but i m not getting a satisfactory statement from flipkart. One wishmaster came 2day and called someone and told me that he is not going to pick the product. When i called flipkart, customer executive told me how wishmaster could not rcv the laptop, now the question is how i will tell why he didn't rcv the laptop, it's your duty not of customer. Right now flipkart is giving me a mental harassment. Now tell me what should i do, should i go to consumer forum as this is the second time i am facing the same problem.

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Jan 18, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Dec 04, 2017

Updated by Kumar Dipesh Please it's a request to you people to please help me to fix this problem as I am totally frustrated due to this. I am unable to do my everyday's work as I am totally disturb.

Verified Support

Dec 05, 2017

Flipkart Customer Care's response We will revert on it.

Dec 07, 2017

Updated by Kumar Dipesh When are u going to revert on it as it's already 7th of December and u got ur payment but I didn't get my product till now.

Verified Support

Dec 07, 2017

Flipkart Customer Care's response The customer complaint about the dummy product. We had interacted with the customer and informed. We'd like to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. Hence closing the complaint from our end.

Dec 08, 2017

Updated by Kumar Dipesh How can u say that, it means u ll send defective product and if return will be made u LL say dat maximum number of return is made and for Ur kind information I had never returned anything ok. So make my product replaced otherwise no option than going consumer forum or court or social media.