[Resolved] Flipkart — Duplicate SAMSUNG Mobile recieved - Reg.

Md. Mahamoodali

from Mancheral, Telangana

Address:

Khammam, Andhra Pradesh

This is bringing to your notice that we are booked SAMSUNG GURU MUSIC 2 SB-B310E Mobile at flipkart.com. we received the same item on 1-7-2015 but there is no earphones in that box. There is hand sent problem and we approached local SAMSUNG service center they are checked the product in online and they are saying that this is not the origindal product of SAMSUNG mobile this is fake mobile. Our mobile seller is DEEP WORLD, OPP. SHIVAKRUTI, DANDIA BAZAR CHAR RASTA, DANDIA BAZAR, VADODARA -390001 Kindly advice me what i have to do at the ealiest. We are believed flipakart.com for good and original products but you cheat me.

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Complaint marked as Resolved

Verified Support

Jul 14, 2015

Flipkart Customer Care's response Dear Mahamoodali, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.