[Resolved]  Flipkart — earphone not working

Address:Thane, Maharashtra

Hi,

This is aakash gupta i bought earphone from flipkart they gave two years after the five-month the earphone one side speaker was not working i have raised the request for the same the request was approved by flipkart but they are saying we can not replace the product because it looks dusty.

Request you to give a positive response on the same.

Regards
Aakash gupta
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Dec 28, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2017
Flipkart Customer Care's response
We will revert on it.
Nov 25, 2017
Updated by Aakash8308
Hi,

Again they are doing the same thing I have already informed the support
the team I was transferred from the Ghatkopar location and my current location,
Thane, that I have already provided then why you are repeating the same
thing again n again I am not understood request you to please provide
correct solutions and work like professional.

Today I have spoken with your customer support team again they told me we
need to cancel the request first then you can raise a new request for new
address if I cancel the request it will take around four days to create the
new request I can't wait more I want an urgent solution to the same if it is
not possible so please tell me I can, t do follow-ups it's been already more
then one month.

now I want to do deactivate my Flipkart account I don't want to continue with Flipkart I will continue with Amazon and another merchant the customers are not important to you guys. also, I can't pay your pay later payment first you can resolve my issue then will pay I was too much frustrated.
Verified Support
Nov 27, 2017
Flipkart Customer Care's response
We had interacted with the customer, apologized and provided replacement. Hence, closing the complaint.
Complaint comments 

Comments

Hi there,

I have ordered laptop stand in 2 quantity from Filpcart. But received only once.

We have already paid for two quantity.

Flipcart order id: OD[protected]

Please consider it.

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