[Resolved] Flipkart — electronics | |||||
I bought this nokia 2 phone a week ago. The time i switched on the phone, it started malfunctioning. I asked for a replacement or return. They sent a tech guy and he just checked the phn temperature and siad he would file the request about the same. Butwhen i checked the next day, thereturn was canceled. The technician who visited put the remark that the issue is resolved. But what he had said to me is that he would put the remark as the phone is heating and hanging issue is there. This is misleading. I just want to return this product and want to get a different one. I have been using flipkart for my online purchase but looking into this attitude of the seller or flipkart now i will never ever shop on this and will never recommmend anyone to go for flipkart. You guys sucks. I also work for us tech support and know the in and out. The flipkart gaent was trying to make fool out of me and was guiding me to troubleshoot the issue. You even do not have skilled agents. I will also take this to high level if this device is not returned in 2 to 4 days. Was this information helpful? | |||||
Jun 5, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Apr 19, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support May 05, 2018 Flipkart Customer Care's response We would like to inform you that our service engineer has confirmed that the issue has been resolved in your handset. Hence, closing the complaint from our side.
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