Flipkart — Everyday changing policy and not giving refund.

Address:	Mumbai City, Maharashtra, 400068
Website:	Flipkart

I wanted to change the model and with the help of refund get the new better model, I had an issue with Panasonic P66 Mega and was not happy at all. They said only replacement is posible within 10 days and if the replacement model is faulty then we will refund. Now my replacement model is faulty as well, but they say there will be strictly no refund and also replacement will not be provided as I have told the issue after 12 days. I need to go to the nearby Panasonic store and help myself. Why Flipkart has made so hard for me?

1. First model had speaker issue and we had to on the loudspeaker to hear the voice, the technican could not help us.

2. The replacement model get hang during the call and get cut automatically.

Please I still need a refund and get a better phone. The representative just kept on saying No No No, could not think out of the box. I had just asked refund So I can put some money and get a new phone.

Please help me at the earliest, the phone was a gift to my aunt and this is making me more sad.

Awaiting for your reply.

Thank you.