[Resolved]  Flipkart — exchange offered and then rejection done without consulting customer

Address:Kolkata, West Bengal, 700070

I placed my order on sunday evening in exchange of my old phone lenovo which was tested while placing order but the delivery guy rejected it claiming it's body is damaged. On talking to senior by phone they said vl send me someone else to deliver nd see to the matter but they didn't even called or responded. They simply rejected it by consulting me.
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Dec 31, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Nov 06, 2018
Updated by Tushi Sarkar
Simply rejected without consulting me

Verified Support
Nov 18, 2018
Flipkart Customer Care's response
We will revert on it.
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