[Resolved]  Flipkart — exchange process

Address:

Bangalore, 722102

Hello Flipkart, This is my dissatisfaction relating to order number
OD[protected]. I placed an order for blaupunkt TV in exchange of LG
43 inch led TV. The display has some white spots which is quite common for
an old TV and why will the customer then opt for exchange as other items of
the TV are functional at its best state. This is just a hype which your
company has created in exchange. The TV is in working condition at its best
as its a branded LG Led TV. The courier boy refused the LG TV and the order
stands as cancelled. Not an issue, for me just delete my flipkart account
as this was the last order from flipkart. I will strongly raise this issue
in Consumer Forum and I went through the terms and conditions as I am a
lawyer and I will raise this issue that why the customer will exchange an
item in return for a new product. Leaving the Display are the other items
of the TV useful or not covered under Working State? The display has spots
but functional with clear picture and sound. Resolution demanded: 1. Delete
My flipkart account. 2. If the new TV is not given please delete all
customer credentials immediately. My Led TV of LG brand is being exchanged at a price of Rs10000 which was bought at Rs 44000. Doesn't this means a depreciation of the TV. Exchange Process is fake which Flipkart is offering. I am approaching Consumer Forum for the Same.

Thank you!