[Resolved] Flipkart — fabtec car cover

binoy ka

from Mumbai, Maharashtra

Address:

Bangalore, Ernakulam, Kerala, 682012

I have ordered a car cover order i'd do[protected]Fabtec, maruti suzuki swift red, blue cover) on 30.9.2019. The product was shipped i used it and the car cover colour stained on the top of the car bonnet. I return the product and pick up by 17.10.2019 (Return id[protected]) cash refund to my ac date 14.10.2019. The main issue, my car attached service station. They paid for recondition process for buffing and polishing cost 2500 rs. I had a bad experience in first time with flipkart. Please reimburse me your irresponsible action.

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Dec 2, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2019

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing about your 'FABTEC Car Cover For Maruti Suzuki Swift (With Mirror Pockets)' with order ID 'OD[protected]'. We’d like to let you know that the seller has confirmed that the refund has been completed on 14 Oct 19 and should be reflecting on your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.