Flipkart — Facing problem in refund/return process of flipkart

Address:	Valsad, Gujarat, 396191
Website:	flipkart.com

I had purchased 7.2 kg washing machine from flipkart which was defected piece, I had requested to flipkart for retun /replacement for which they told that tecnical person will visit your place instead of technical visit I got the msg that technical visit done and your return has been processed.

As per flipkart communication I have to send return by courier for which they will pay to me the courier charges in actual.
But I am facing the problem as the place where I am staying no courier company is ready to take this box and when I had contacted to Impaneled courier services (Safexpress) of flipkart they are not co-operating.

I had also contatced to flipkart customer care for the same but I am not getting any proper response .Just one answer "I am sorry you have to send product by your own"

Return Created for Items in your Flipkart Order - OD[protected]

Rishabh Jain