Flipkart — Fake call from ([protected]) flipkart to transfer refund amount to different recipient

Prabhu. S

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560022

Please transfer the refund amount after getting confirmation from the user.

What happened:-
To solve this issue mentioned in the link.
Later i got a call from a person telling "he is an executive from flipkart" and got my filpkart details and asked me otp.

He logged in into my flipkart account and changed the account number to which refund has to happen and other some profile data.
Password also got changed.

Later when i tried logging in to the flipkart the password was changed without my knowledge. When i got otp and reset my password i verified the data(Profile info, account number and other stuff)

When i checked this number in true called app. I got this number as "chor" a hindi word for thief.

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Flipkart customer support has been notified about the posted complaint.

Jun 16, 2016

Updated by Prabhu. S Dear team,
I am bearing with the order no. Od[protected], i had order for dell inspiron laptop but i have received a used laptop, where i can see system usage from oct-2014 to till date, serial no. Is mismatching with invoice and system is also dead slow. Please rectify the same at the earliest.
I have been trying with the customer care for the resolution since 10 days, i am not getting any resolution till today, if it continues i am ready to lodge complaint in the consumer court and i will not be responsible for further consequences from the legal department.
Further details i have furnished below.
Prabhuraj
Mob: [protected] or [protected]
Order id: od[protected]