[Resolved] Flipkart — Fake product delivered and wrong commitment provided | |||||
On oct 1 bookedd for a philips mms2030f speaker and it deliver to me on 4-oct Unboxed the product at first look 1) there was no model no. Mentioned in the box 2) the product delivered to me was defected and the most surprising thing was that was an sticker in which it was mention that the product has in inspected and its ok 3) the output and input pin was damaged was not able to plug the aux cable... Finally any how inserted the cable the another surprise thing was there is no tv connection system (Led tv) you cannot connect the product to a tv only it can be connect with an help of aux cable which is compatible for mobile and laptop 4) the product it self defined home theater special for tv and has no connection to tv... So checked out in philps website there was no model mention... The search tab says no result found 5) tried calling customer care no response from flipkart.. Cancelled te product and still there is no call or any update regarding the pick up and refund And regarding another product as well Wrong commitment provide the delivery date mention was on 8-oct and now its showing the the product will be deliver on 12-oct... Where as tried call customer care spoke with ravi and info him the issue without any intimation the customer executive put the call on hold and disconnected the call... Was this information helpful? | |||||
Nov 26, 2016 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 25, 2016 Flipkart Customer Care's response Not able to fine order with given order id. "philips mms2030f speaker"
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