[Resolved]  Flipkart — Fake product delivered and wrong commitment provided

Address:Pune, Maharashtra, 411035
Website:www.flipkart.com

On oct 1 bookedd for a philips mms2030f speaker and it deliver to me on 4-oct

Unboxed the product at first look

1) there was no model no. Mentioned in the box

2) the product delivered to me was defected and the most surprising thing was that was an sticker in which it was mention that the product has in inspected and its ok

3) the output and input pin was damaged was not able to plug the aux cable... Finally any how inserted the cable the another surprise thing was there is no tv connection system (Led tv) you cannot connect the product to a tv only it can be connect with an help of aux cable which is compatible for mobile and laptop

4) the product it self defined home theater special for tv and has no connection to tv... So checked out in philps website there was no model mention... The search tab says no result found

5) tried calling customer care no response from flipkart.. Cancelled te product and still there is no call or any update regarding the pick up and refund

And regarding another product as well
Wrong commitment provide the delivery date mention was on 8-oct and now its showing the the product will be deliver on 12-oct... Where as tried call customer care spoke with ravi and info him the issue without any intimation the customer executive put the call on hold and disconnected the call...
+2 photos
Was this information helpful?
No (0)
Yes (0)
Nov 26, 2016
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2016
Flipkart Customer Care's response
Not able to fine order with given order id. "philips mms2030f speaker"
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46700
    Pending
    0
    Resolved
    25440
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information