[Resolved]  Flipkart — fake product sent by flipkart

Address:	411038
Website:	FLIPKART

I have purchased mobile phone intex aqua star 4g from your website on 29/5/2017 order id - od[protected]For more details please check attachment).

When i received the phone its keypad was not working. I have called many times to our customer care officials. They used to told me to wait on call as they are processing the request. Than your officials kept me online and then they cut my call in between. So i was trying to call them again. Then new customer care official do the same thing.in this process, they have wasted 15 days and one day they said they cant able to see my request as someone of your official has deleted it.

Later on they have given me customer care address and contact no. I searched for the place which is very far away from my place. When i reached to the address no such address present. I have called on contact no. Given by your officials which is also not reachable.

After that i have got authorized intex phone service center. They told me that the phone is not in warranty period. Due to this i have paid rs. 750. As you have sold me fake product i have lost so much of extra amount.

I request you to reimburse the amount which i have spent on this phone or replace the phone as it is. As its a purely your mistake that you have sold fake, defective product to us.