[Resolved] Flipkart — faulty laptop being sent. | |
I brought a laptop from flipkart on 28th of may and got delivery by 30th. When i open the box and started the laptop i found that it only works on ac adapetor and doesnt work on battery. So i contacted them on 31st of may and since than i am contacting them. There is no proper response from their end about when they will send me my replacement laptop. Even the tech visit has been done from lenovo and they have mailed me that the laptop has a damaged battery. Still they are not sending me a replacement laptop. Was this information helpful? | |
Jul 25, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 03, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Jun 21, 2018 Flipkart Customer Care's response Consumer complained of defective product, we interacted with consumer, apologized and processed complete replacement on seller's behalf to consumer. Hence, as issue is resolved closing the complaint from our end.
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They are not willing to do any kind of help. Laptop is sealed by lenovo for replacement and even after paying money i am without laptop as flipkart is not send replacement.