[Resolved]  Flipkart — faulty laptop being sent.

I brought a laptop from flipkart on 28th of may and got delivery by 30th. When i open the box and started the laptop i found that it only works on ac adapetor and doesnt work on battery. So i contacted them on 31st of may and since than i am contacting them. There is no proper response from their end about when they will send me my replacement laptop. Even the tech visit has been done from lenovo and they have mailed me that the laptop has a damaged battery. Still they are not sending me a replacement laptop.
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Jul 25, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2018
Flipkart Customer Care's response
We will revert on it.
Jun 05, 2018
Updated by Haroon Patel
Lenovo has updated flipkart for replacement of faulty laptop but yet there is no reaponse from flipkart's side.
They still say that we have not received any update from the brand. Please help me out here. Flipkart is the worst online shopping site.

Jun 06, 2018
Updated by Haroon Patel
It is no point complainting on this forum.
No proper response from flipkart. It will take 12 days for replacement.
Normally if we order a product it reaches us in 2-3 working days. For this product as it is in replacement and too by a fault from their end it will take 12 days to reach me. Already they have taken 5 days for the process earlier so now for a replacement we have to wait 17-18 days. Wow Flipkart and please help consumer complaints forum.
I am also a human and i have certain capacity to tolerate. Cant take more from your end Flipkart. Never ever in my life will come back to you people. Worst shopping experience. And compaints forum do help me.
Will see what is done from your end.
Verified Support
Jun 21, 2018
Flipkart Customer Care's response
Consumer complained of defective product, we interacted with consumer, apologized and processed complete replacement on seller's behalf to consumer. Hence, as issue is resolved closing the complaint from our end.
Complaint comments 

Comments

No proper response from flipkart.
They are not willing to do any kind of help. Laptop is sealed by lenovo for replacement and even after paying money i am without laptop as flipkart is not send replacement.

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