Flipkart — Faulty mobile received heating issue, battery draining fast, automatic mobile shutdown.

khan rabiya

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400001
Website:	www.flipkart.com

Dear team,

My job-sheet no is[protected],

Mobile model name : letv 1s, within 5 month i am facing heating issue and battery draining fast and automatic mobile shutdown and charging cable, adapter issue. I am facing multiple issue in my new mobile, regarding this issue i was visit service center cellular world borivali west mumbai, on dated 17 sept 2016 and engineer checked and told me charger cable adapter we are replace now and mobile issue then we send your mobile our service centre bangalore, they will check and give you repair & replacement

Note : as i got update from service centre they are not replacing my usb cable as it is in warranty and i want replacement of new and i also want quick update on handset as there is no other mobile device for my used, also i want the replacement or refund as soon as possible i.e mobile and charger.

I was purchased this from flipkart : 14.04.2016

Since last few days i am trying to co-ordinate with them LeEco Letv service center via email and phone but they are not responding properly or not ready to give proper support for my queries.

I was purchased this from flipkart : 14.04.2016, so kindly help me because of daily i am taking feedback from service center but they not responding me, I want replacement with other brand mobile or else refund me of mobile.

Regards,

Satya mandal

[protected]

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Flipkart customer support has been notified about the posted complaint.

Oct 01, 2016

Updated by khan rabiya Dear Consumer Team,

Order ID : OD[protected]

I have discussed with flipkart & got to know that they have closed the call without giving the solution and saying we cant provide the solution for the same, you need to coordinate with mobile service center so as they said i coordinated with service center but they are not responding since last 15 days complete for mobile submit.