[Resolved]  Flipkart — faulty phone delivered - fake update - no replacement

Address:	Bangalore, Karnataka, 560045
Website:	Flipkart.com or redmi.com or mi.com

I purchased mobile in flipkart, i got faulty product as usual. I called flipkart and flipkart told be to wipeout the device. I wiped out the device after that am unable login to redmi account becoz wifi and mobile data (Sim) not detecting. I asked for replacement and flipkart sent a technician (Jeevas consumer ltd) and he told he is authorized person from redmi. I explained issue and he contacted thier team and informed we can’t resolve the issue. It’s a faulty phone and he rejected my replacement query. I called flipkart - flipkart removed tech visit and hand to hand replacement - but flipkart wishmaster denied the replacement becoz he don’t know how to retrieve the imei number. I called flipkart again and they mentioned unable to retrieve imei number becoz sim and wireless is not working in the mobile but technician again denied - becoz he don’t know how solve the issue

Flipkart said it was faulty phone, redmi service centre confirmed it was faulty but why i am not getting replacement

I went redmi service centre they told they will repair the handset but they cant replace.

The whole issue started becoz of wiped out the device - flipkart technician advised to wipe out device now flipkart is not providing replacement

What is the purpose of purchasing new phone then???