[Resolved]  Flipkart — flipkart account - password recovery

Hi team

I failed to login the flipkart account, hence i tried to recover the same by clicking "forgot password", on both my mobile app and desktop browser.

I have my mobile number linked to this account; particulars as follows-

[protected]/[protected]@gmail.com

I got otp on both email and phone number but it said that "please try again after sometime.." when i input the otp and new password.

I have tried couple of times and tried to reach customer care at[protected] but all in vain.

Also, if i try to sign up as a new customer, with my mobile number, it says that the mobile number is already registered. (Flipkart has discontinued social logins/signups, so i am unable to create a new account using my other email id.)

I hope this information is enough, and you will respond to this asap,

Thanks
Harshat jain
[protected]
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Oct 22, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Sep 11, 2017
Updated by Harshat_jain
Got a call from executive few mins i made the complaint on this forum, which was transferred to manager and asked to be on-hold while he retrieves some information and the call was disconnected.
Sep 11, 2017
Updated by Harshat_jain
Hi Team

The call i got from customer care executive stating he is calling from Flipkart is bogus. He is asking for debit/credit card details.
This is the number i got the call from[protected], and they are not professional over call and their hindi dialect can be easily detected.
Members, please don't fall into their trap by providing details,

Flipkart, Please save your reputaion by taking strictest action possible against them,

Thanks
Harshat Jain
Verified Support
Sep 14, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Sep 21, 2017
Flipkart Customer Care's response
We would like to inform you that we tried reaching on [protected] and [protected] but we were not able to reach you. We have sent an mail in your registered email Id: [protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
Complaint comments 

Comments

Hi team

I
failed
to login the flipcart account, hence i tried to recover the same by clicking "forgot password", on both my mobile app and desktop browser.

I have my mobile number linked to this account; particulars as follows- [protected]

I got otp on phone number but .." when i input the otp and new password. it dosent process

I have tried couple of times and tried to reach customer care but the problem didnt solve

Also, i try to sign up as a new customer, with my mobile number, it says that the mobile number is already register

I hope this information is enough, and you will respond to this asap,

Thanks
shailesh chitthekar

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