[Resolved]  Flipkart — flipkart blocked my account and took my money

I'm anisha and my account id is [protected]@gmail.com I am a regular customer of Flipkart. This has happened before as they blocked my previous account stating that I have high number of returns. In that account I had money and was a plus membership holder even had more than 100 extra coins but they blocked me then again I created another account and in this I was a plus membership holder and had over 3000 rs in my Flipkart wallet and again they blocked me saying the same as I have more number of returns and this time I am not taking this. Question is how did I end up with high number of returns. Whenever there is a sale we order many products altogether so that we can get extra discount but when you order you will see that they message you saying your order has been shipped and in that whenever a single product is cancelled all your orders automatically gets cancelled but since it has been shipped it will show that you have requested a return where I didn't even do anything then how is it my fault. Even if you want to block any account you should warn us you should not take our money. I want my money back
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Jul 16, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 10, 2019
Flipkart Customer Care's response
"Hello,

We'd like to let you know that your recent order has been cancelled as our systems have detected an unusually high number of returns in your purchase history.This would also mean that you will no longer be able to login to your Flipkart account."
Verified Support
Jun 11, 2019
Flipkart Customer Care's response
Hi anisha,

Thanks for getting in touch.

We regret to inform you that we are unable to find your account details. Request you to share us the order details or get in touch with our customer support number[protected].

You can also check your order status here: http://fkrt.it/bqWLi~NN

Hope to hear from you soon"
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