[Resolved] Flipkart — Flipkart Cancelled the order of Poco M2 without my knowledge. | |
I am sharing the order ID which is OD[protected], This is the order for Poco M2 which is for 10499 but on 29th October I got the mobile on offer for 4999, when i placed the order through Axis Bank Debit, The order was accepted, Packaged and shipped too but today ie on 31 October at 8:24 pm git a mail from flipkart stating my order cancelled and refund initiated. I didn't cancel my order and want to know why the flipkart Cancelled the order and want to file a complaint as it is a breach of contract. Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 05, 2020 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. The seller has processed the refund of Rs. 4999 for order ID: OD[protected] on Oct 31 2020 and will reflect in your bank account by Nov 12 2020. Request you to note down the ARN: 74056630306030570688606. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
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