[Resolved] Flipkart — flipkart delivered unwarranted mobile by specifying one year warranty. service centre denied to repair.

Msprasad63

Address:

Mysore, Karnataka

I bought Intex mobile in June 2019. In November 2019, mobile got issue that it is not getting charged. I gave it in Intex service centre. But they denied to do repair as their systems showing no warranty to that mobile. I informed to flipkart, they are raising return request but not picking up mobile. Since November they are doing same thing, still no progress in that issue.

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Mar 8, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2020

Flipkart Customer Care's response Hi,

We are writing to you about your recent order for Intex Aqua 5.5 VR Plus (Black, 16 GB).

We’d like to let you know that your request for a refund of cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item to Siva with the product being intact.