[Resolved] Flipkart — Flipkart delivered used mobile and says it as new one!! | |||
I took Alcatel mobile from flipcart but got to know that it was a used mobile There was no sealed box at the time of delivery and there was screen guard already on the screen wit lot of scratches which clearly says it as used mobile. Flipcart says that it will sell only original products and it is mentioned clearly on the site but I have got the used one. I spoke to tech team as well, Mr Danish Hussian also agreed that it was not the original product and also floor supervisor Venkatesh B also agreed with this and they offered unit replacement in order to cover up their loop hole I am filing this case in consumer form as well. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Feb 03, 2015 Flipkart Customer Care's response Dear Anupnvmitra, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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