Flipkart — flipkart does not recognise my phone imei number when I enter the same for exchange
Flipkart doesn’t recognise my phone’s imei number when i enter the same for exchange. It shows error: ‘entered imei number did not match with selected brand and model’.
I had purchased the same phone from flipkart itself and it doesn’t recognise now!! I’ve checked online for my phone’s authenticity using imei number and it appears clean. I don’t see any other reason why it is not recognising. Please check and let me know. My flipkart id: [protected]@gmail.com
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Flipkart customer support has been notified about the posted complaint.
Sep 27, 2019Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We would request you to share the IMEI number and error screenshot so that we can assist you accordingly. Hope to hear from you soon.
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