[Resolved]  Flipkart — Flipkart is cheating their customers

I have ordered Nikon 5600 dslr with double lenses on 1st of may and received the product on 2nd but with single lens. Hence requested for replacement on same date and i was informed seller will contact me within 72 hours, mean while i have tried to contact flipkart multiple times but as usual with some ### responses they came up. Which surprises me that flipkart can arrange from order processing to product delivery but not keen to show their little interest to approve a replacement request where wrong product has been delivered. Even after giving multiple reminder they are deliberately not contacting seller to get it resolved.

i was told that flipkart will provide solution brfore 10th of may but till now no response and no progress. Later they have extended the resolution date . This is how flipkart deals with their CUSTOMERs. I have called flipkart more than 100 times and they always said the same. Any way may i know when exactly my problem will be resolved ????

Needless to say flipkart to stop the CUSTOMER service portal and rather start serving serving from facebook page.
I think Flipkart you are on right track to fool your CUSTOMERs. Keep up serving in the same way ..
On a lighter note you change your mind and think you should provide a GOOD SERVICE to your CUSTOMERs then here is my order id OD[protected] have a look and if possible do the needful
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May 24, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 15, 2021
Flipkart Customer Care's response
We will revert on it.
Verified Support
May 25, 2021
Flipkart Customer Care's response
We will revert on it.
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