[Resolved]  Flipkart — flipkart is completely scam

We have purchased the ac from flipkart which is received as damaged. The very next day best offer posted for the item which is almost rs.3500 less since we received the damaged product flipkart customer care accepted for replacement but i have requested to replacement the item with the current website offer which is not accepted by them. So i informed to pick up the item and issue the refund since they does not care about the customer who is a regular buyer from their website. Almost called 10+ times none of them ready to help me instead they can only one answer is i am sorry we do not have option. Worst experience ever. Amazon is far far better than flipkart.