[Resolved]  Flipkart — flipkart is fraud delivering very old and defective product

Dear sir i had ordered adidas women and men ankle socks the details are given below

1. Order id:-od[protected]
2. Order id:-od[protected]

So my concern against this order numbers or that the product i have received is 2 years old and the quality of the product is also very low.
I had opened only one packet and washed one of the socks you will be shocked on washing the socks the woolen particles begin to come out.

On calling customer care they simply denied that your product cannot be replaced or refunded because it came under no return policy. I totally agreed with this but you yourself think that is ilit written under the no return policy that the customer will get 2 years old product and defective product. The consumer have no right to information right to get good product from flipkart. You had given me mental pressure and also played with customer sentiment and you simply denied to help the customer and also violated consumer rules because i have received a very old product and and defective also.
I know that flipkart will never solve my problem because i had also comlained flipkart before posting in this forum.
They simply closed the issue saying that the product is under no return policy. So my request to all of you is please buy products from flipkart after thinking thousand of times.
The customer rights are emptied into trash because they favour seller not the customer.
Please see my screenshots below.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Sep 20, 2017
Complaint marked as Resolved 
THANK YOU MY COMPLAINT IS SOLVED .FLIOKART ACCEPTED REFUND AND RETURNED ME MY FULL AMOUNT. THANKS CONSUMER COMPLAINT TEAM AND FLIPKART FOR UNDERSTANDING ME
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Sep 19, 2017
Flipkart Customer Care's response
The customer complaint about the product quality issue. We would like to inform you that, as per the sellers policy we can not initiate return. Closing the complaint from our side.
Sep 19, 2017
Updated by aziz5253
ALL THOSE BUYING FROM FLIPKART JUST LOOK AT FLIPKART THAT HOW THEY ARE DEALING WITH CONSUMERS.FIRST THEY SEND OLD AND BAD QUALITY PRODUCT .AND AFTER THAT THEY SAY THAT WE CANT DO ANYTHING BECAUSE OF NO RETURN POLICY.IS HAVE THEY WRITTEN ON THIER NON RETURN POLICY THAT THEY WILL SEND TOO OLD AND BAD QUALITY PRODUCT.WE CONSUMER DONTVHAVE ANY RIGHT TO INFORMATION.HOW COULD THEY PLAY LIKE THIS WITH CONSUMER RIGHTS AND SENTIMENTS
Sep 20, 2017
Updated by aziz5253
MY COMPLAINT IS NOW SOLVED .FLIPKART ACCEPTED RETURN AND REFUNDED ME FULL AMOUNT .
THANK YOUBCONSUMER COMPLAINT TEAM AND FLIPKART FOR UNDERSTANDING ME
Verified Support
Sep 21, 2017
Flipkart Customer Care's response
We understand that you'd like to return the product, we're sorry to let you know that this product belongs to the 'No Returns' category because of which the seller will not be able to fulfill your request. In case you need further assistance. Hence closing the complaint
Complaint comments 

Comments

I need to reactivate my account..help me...I need to order smthng..
So I need your help...
Tell me how to reactivate it...
aziz5253's [Complaint's author] reply, Sep 18, 2017
ok just contact their toll free customer care number which is 1800-208-9898 and tell them all your details and your account will be activated

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46546
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information