[Resolved]  Flipkart — Flipkart is not recognizing Mobile IMEI which is purchased in Flipkart

Address:Bengaluru

Flipkart doesn’t recognize my phone’s IMEI number when I enter the same for exchange. It shows error: ‘entered IMEI number did not match with selected brand and model’.
I had purchased the same phone from flipkart itself and it doesn’t recognize now!! I’ve checked online for my phone’s authenticity using IMEI number and it appears clean. I don’t see any other reason why it is not recognizing. Please check and let me know. My flipkart id: [protected]@gmail.com

I wanted to purchase new mobile using exchange offer now in this big billion day offer. Check this as soon as possible.
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Oct 3, 2021
Complaint marked as Resolved 
Got a solution from Flipkart customer care. As a i made mistake while selecting model. :) Thanks for the support person
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2021
Flipkart Customer Care's response
We will revert on it.
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