[Resolved] Flipkart — Flipkart is selling fake products and saying no refund/

Srinivas Vuddagiri

from Hyderabad, Telangana

Address:

https://www.flipkart.com/

Pleace Redmi K20 tempered glass and received it on 24 August 2020.

Order ID is 'OD[protected]'.

Shocked to see that the item ordered is different and received is different.

Reached out to customer care there and they replied only one answer you ordered tempered glass you received tempered glass and disconnected the call.

I do not understand like if you order gold received silver coin as both are coins is that acceptable. The above response is like that shameless answer.

+7 photos

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Aug 10, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Power Tempered Glass Guard for Mi K20 with order ID OD[protected]. We would like to inform you that pickup is scheduled by the seller and the product will be picked on or before 02 Sep 20. Please keep the initially delivered item ready along with all the accessories and price tags in the original product box. Seller will initiate the refund once the pick up is confirmed. The amount will be credited bank account within 2 business days from the date of initiation as per standard banking processes. Your kind understanding in this regard is appreciated.