[Resolved] Flipkart — flipkart looted my rs.800 eggs by closing my account without any reason | |||||
Dear flipkart, why don't you clear things to the customer before he order a product that you can't deliver product in discounted price. Now i am very serious. I will not spare flipkart this time until i get my order. I have ordered moto g5 plus (4gb ram) on 17th december under "new pinch days" sale via my card and paid rs.9899 already. After then i have received a sms & a mail which state that my order has been placed successfully and confirmed. Everything was perfect till 3.28pm. On today at 3.29pm received a text and mail which state that my order has been cancelled. Wow! Again after 7th-9th december sale, same thing happend another time. Last time on 9th december, ordered mi a1 (Order id : od[protected] at 12, 699 via my sbi card, and on 10th december received the same kind off mail and my order had been cancelled by seller. I had contacted flipkart customer service team on the same day but they don't provide resolution except apology and also promise in future if the things happed they will provide compensation. As the incident repeated once again, this time i want my order asap, i don't want to listen any explanations. As per policy, i paid rs.9899 for moto g5 plus, order has been placed and confirmed successfully. As the seller/flipkart confirmed my order already, then seller/flipkart has to take the responsibility to fulfill the order at any cost. I will do the needful and will take serious action against flipkart unless receive proper resolution and compensation for this harrassment and the ordered product with in 48 hours. Countdown begins from now. Update - not recevied any resolution for previous issue. Now, i can't login into my account getting an error "login unsuccessful. Please retry in a minute" So even our money on flipkart is also not safe. Update - 12th jan'17 : just received a call from flipkart team, i just spoke to isha who denied to activate my account and also i won't get my rs.800 egv back to my account. Its clear that flipkart looting customer's money by doing these kind of scams. Was this information helpful? | |||||
Feb 13, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jan 13, 2018 Flipkart Customer Care's response We have already interacted with customer and addressed the concern with our best resolution. Hence, closing this complain form our end
| |||||
Add a Comment | |||||
55%
Complaints
46700
Pending
0
Resolved
25440
View all 46700 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment