[Resolved] Flipkart — Flipkart multiple debit

positivepause2016

Address:	560035
Website:	www.flipkart.com

I have purchased (made a single cart) but after submission, flipkart made multiple orders. during the payment, flipkart took twice the money from my bank account. i made multiple enquiries but all in vain.

07/10/2016 bil/[protected]/flipkart/mp_flipkart_16a 25, 453.00
07/10/2016 bil/[protected]/flipkart.com/mp_flipkart_16a 25, 453.00

Flipkart is not calling back or returning the bank. as per icici bank, they are asking to contact flipkart.

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Oct 18, 2016

Complaint marked as Resolved

Thanks for the follow up & Resolving the matter. The issue is 100% resolved. I have provided all the detailed Transaction ID, Order ID, Date of transaction with effected INR. This helped the customer care to track and resolve the issue faster. Also I approached the ICICI (Bank) to keep the transaction cleared as soon they hit the clearing branch. Thanks again.

Flipkart customer support has been notified about the posted complaint.

Oct 09, 2016

Updated by positivepause2016 OD[protected] Order Total: Rs.1575
OD[protected] Order Total: Rs.1080
OD[protected] Order Total: Rs.10663
OD[protected] Order Total: Rs.420
OD[protected] Order Total: Rs.1050
OD[protected] Order Total: Rs.4898

Oct 15, 2016

Updated by positivepause2016 Still no update or refund from Flipkart !!!

They are not returning the double debit !!! they took 25K INR twice from my bank account.

Oct 15, 2016

Updated by positivepause2016 07/10/2016 bil/[protected]/flipkart/mp_flipkart_16a INR 25, 453.00
07/10/2016 bil/[protected]/flipkart.com/mp_flipkart_16a INR 25, 453.00

Transaction ID :[protected] and[protected] .

The Transaction[protected] should be returned back to my account. I provided as detailed information as possible. No Support from FLIPKART.

Verified Support

Oct 17, 2016

Flipkart Customer Care's response Spoke to customer and informed that due to festive season there was bank holiday from 9 oct to 12 oct. Refund will reflect in 8 BD customer agreed.