[Resolved]  Flipkart — Flipkart- order ID- OD[protected] replacement rejected again and again.

Address:	Bangalore, Karnataka, 560034
Website:	Flipkart.com

Order ID: OD[protected]

Vishwajeet chauhan
My oppo A57 handset got delivered to me on 31 June 2017. I had opened the box and start using the phone but thereafter I found phone headset female jack is not working properly. As I wanted to replace the phone so that I have lodge a replacment request to Flipkart against order.
Next day one guy name sahil Kumar came from Jeeves consumer services Pvt ltd. to check the phone problem and he found the same. He had filled his job sheet and mentioned that phone jack is faulty.
After 2 hours when I checked my Flipkart account there Flipkart has updated the request is rejected. Immediately I called to customer care and told him about the issue. He told me, that guy has reported to Flipkart that issue has been resolved and customer is happy.
Then again I have raised replacment request and same thing happened again. Again Flipkart rejected my request by saying that the guy has reported the issue has been resolved. Why Flipkart doing such rubbish things. It has become more difficult to shop from Flipkart.
Even I have mailed to Flipkart customer support team but still there is no response from them. I have also attached the job shat which had been filled by that guy. It is clearly metioned in job sheet that issue has not been resolved yet but I don't know why Flipkart is so dumb now.
I need the resolution..otherwise I will lodge a case against Flipkart and their third party company Jeeves.

See the attached photo for evidanc