[Resolved]  Flipkart — flipkart pay later + idfc

This is regarding the failed transaction happened from my hdfc account towards payment for flipkart pay later.
As flipkart's beneficiary bank for pay later is idfc, my payment transaction was initiated for idfc for the amount rs 6884/-, the transaction was done at 12:05am on 10th january 2020, upi transaction id[protected]. This transaction was showing successful however at 12:07 got another notification that transaction cannot be completed and so refund was initiated, however this transaction got failed and we haven't received the amount back in my account, upi transaction id of refund transaction is[protected]. I have attached screenshots of all transactions.
When i checked with flipkart customer care they said that they haven't received the payment, however i didn't get the refund for the amount as well. For flipkart pay later i did another payment on same day later, which was received by flipkart.

So i had checked with my bank, hdfc for chargeback sheet on the transaction, and they had confirmed that the amount is with idfc bank. When hdfc was trying to get refund from idfc, idfc was giving response that goods and services is already processed for the transaction to the customer. The id which was given was pzt[protected]wx4k101.
However i haven't received any goods and services for this payment as flipkart also confirmed that they haven't received payment.

Flipkart incident id in[protected].