[Resolved] Flipkart — flipkart seller *vision star send me a complete different mobile than i ordered and not solving my issue

gpatil1996

from Bhusawal, Maharashtra

Website:

www.flipkart.com

I have orderd a asus zenfone max pro m1 (Blue, 32 gb) (3 gb ram) worth of 10, 999/-. Order id:od[protected]. But flipkart seller *vision star sended me me a * (Itel brand keypad mobile worth of 999/- i have told the issue to flipkart customer care. But still flipkart not solving my problem. And one more problem flipkart.com did not sent me invoice bill with order and also not on my email id. Worst fraud kind of service

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Nov 2, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 02, 2018

Flipkart Customer Care's response We will revert on it.

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Comments

subrat choudhury

from Bhubaneswar, Odisha

Flipkart — flipkart seller *vision star cancel my order "OD[protected]" of asus zenfone max pro after i prepaid through HDFC debit card (10% discount given). After that when i call to his executive to ask the reason for cancellation they told me the stupid excuse that it was out of stock. i told him that when it was out of stock then why the order was placed. Then they simply avoid my question and told me that your money was within 1-2 weeks.
I want this phone not the refund.
I want justice.

Ganesan717

from Salem, Tamil Nadu

Same issue I had with I have purchased “Moto E5 Plus (Black, 32 GB) (3 GB RAM)” on Flipkart (seller name: Vision Star) they given me damage product speaker is not working even I dint use 1 hour so that I asked replacement product since this company defect so Flipcart assigned Jeeves Consumer Services Pvt. Ltd assigned C.MANOJ [protected] this guy investigated my phone and acknowledge phone but finally give wrong info to Flipkart so they rejected my Return product so all guys please don’t believe these cheating service try buy product in local store.

https://www.youtube.com/watch?v=ZJfd6m1k2O0